Plant Vehicle Team Service Engineer - Louisville Assembly Plant
Core
Proactively identify service risks on the plant vehicle line during Launch/Low Time in Service and enable Dealer capability to fix vehicles right the first time without Ford assistance.
Role type
Senior IC automotive service engineer (plant vehicle team)
Builds
Service readiness actions, TSBs, and repair readiness for new model launches
Domain
Automotive manufacturing and after-sales service
Required skills
automotive service technical experience, problem solving resolution, technical writing, presentation skills, Global 8D, project or program management
Preferred skills
Ford Databases proficiency, Dealer Employment experience, FCSD field experience, Product Development process knowledge
Technologies
AIMS, QED, BSAQ, JIRA, GSAR, GCQIS, test fleet data
Responsibilities
Identify product quality concerns during Launch and LTIS; Pre-launch review cases in JIRA/AIMS; Investigate Masked Codes; Coordinate Parts & Software availability; Monitor Onsite Modification programs; Support Early Concern Binning reviews; Represent FCSD in engineering and manufacturing lead meetings; Utilize data systems to identify potential service risks.
Seniority
Senior, hands-on IC