Software Warranty Analyst/Engineer, V19
Core
Lead quality improvement efforts for vehicle systems, specifically focusing on 12V battery, starter, and alternator performance, using coding and connected data to diagnose and resolve customer-impacting issues.
Role type
Quality Engineer (Automotive Hardware/Software)
Builds
Connected vehicle technologies and services
Domain
Automotive / Electrical Systems / Quality Engineering
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Root cause analysis, Pareto analysis, 8D problem solving, Fishbone analysis, Is/Is Not, 3 legged 5 why, SQL, Python, C, C++, CAN bus technology, Defect tracking systems, Engineering tools, Service tools
Preferred skills
Six-Sigma, DoE, Taguchi Methods, FMA, Green Belt, Black Belt, Vehicle electrical architectures
Technologies
JIRA, IVS, VADR, Diagnostic Engineering Tool, FDRS, PTS
Responsibilities
Own and improve core quality metrics (R/1000, CPU, CPR, E2E performance), Consolidate issues from customer claims, DTC data, and warranty spend, Conduct root-cause analysis on battery/starter/alternator failures, Drive timely resolution of priority quality items, Assemble cross-functional support for issue resolution, Identify and implement process improvements
Seniority
Mid-level, hands-on IC