Allegations Program Manager
Core
Operational leader responsible for the efficient administration, intake, tracking, governance, and continuous improvement of the investigations process, ensuring consistent and professional management in accordance with company standards.
Role type
Senior IC Allegations Program Manager
Builds
Global allegations intake process, investigation lifecycle administration, team operations, and governance frameworks
Domain
Corporate Compliance & Legal Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Allegations intake & triage management, investigation lifecycle administration, team leadership & management, process improvement & innovation, systems & technology ownership, governance & KPI development
Preferred skills
Ethics & Compliance investigations, Internal investigations, Whistleblower hotline management, Allegations management systems, Legal operations, Regulatory enforcement experience, Global multinational company experience
Technologies
Microsoft 365 (SharePoint, Teams, Copilot), workflow automation, process mapping tools
Responsibilities
Lead global allegations intake, triage, and case assignment; oversee investigation lifecycle from intake to closure; manage and train a team of paralegals; optimize allegations management systems and AI adoption; establish KPIs and provide board-level reporting; manage E&C budget and strategic planning
Seniority
Senior, hands-on IC with leadership responsibilities