Assistant E-Commerce Manager
Core
Manage digital commerce strategies, OTA relationships, and multi-channel marketing for hotel rooms, F&B, and MICE to drive bookings and revenue.
Role type
Assistant E-Commerce Manager
Builds
Digital marketing campaigns, OTA listings, hotel website content, and e-commerce sales channels
Domain
Hospitality / Digital Marketing
Deliverable
product features
Required skills
OTA management, SEO/SEM strategy, digital marketing execution, web analytics, content management, social media campaign management, reputation management, data analysis
Preferred skills
Hotel management software knowledge, food delivery platform experience, marketplace management, social commerce tools
Technologies
Google Analytics, CMS, Booking.com, Expedia, Oddle, Grab, Foodpanda, Deliveroo, Shopee, Lazada, TikTok Shop, Instagram Shop, Facebook Shop
Responsibilities
Manage relationships with Online Travel Agencies (OTAs) and optimize listings; oversee design and content of hotel websites; develop and implement digital marketing strategies including SEO, content, and email marketing; manage e-commerce channels and food delivery platforms; execute social media campaigns to drive conversions; monitor and manage online reputation and guest feedback; analyze performance data and report on key metrics
Seniority
Junior, hands-on IC