Engineer - Customer Order Fulfillment
Core
Independently own the complete customer order lifecycle from purchase order receipt and validation through bill of quantities/material preparation, order entry, supply chain coordination, shipment tracking, delivery confirmation and handover for installation or deployment.
Role type
Senior IC order fulfillment engineer
Builds
Accurate, compliant, and on-time order deliveries for telecom, IT infrastructure, and complex B2B projects
Domain
Telecom / IT Infrastructure / Supply Chain Operations
Required skills
End-to-end order management, Stakeholder coordination, ERP systems (SAP/NEXT), Data reconciliation (Excel), Supply chain logistics, Procurement processes
Preferred skills
Power BI, Workflow automation, BOQ/BOM preparation, Geographically distributed team coordination
Technologies
SAP, NEXT, Excel (VLOOKUP/XLOOKUP, PivotTables)
Responsibilities
Customer purchase order validation and order creation, Open-order management and fulfillment assurance, Shipment, transit and delivery follow-up, NEXT card aging and data quality, Operational governance, meetings and escalation
Seniority
Senior, hands-on IC