BSCS Provisioning Engineer
Core
Manage end-to-end subscriber provisioning on the Ericsson BSCS Billing System, handling lifecycle changes, failure resolution, and production support in a 24x7 telecom BSS environment.
Role type
Senior IC telecom billing provisioning engineer
Builds
Reliable subscriber provisioning services for telecom operators
Domain
Telecom / Billing Systems (BSS)
Required skills
Ericsson BSCS provisioning, Oracle SQL/PL/SQL, Unix/Linux, Shell scripting, Telecom subscriber lifecycle management, XML/JSON/REST/SOAP APIs
Preferred skills
Incident management, 24x7 operational support, RCA report preparation
Technologies
Ericsson BSCS, Oracle, Unix, Linux, Shell, XML, JSON, REST, SOAP
Responsibilities
Handle subscriber activation, deactivation, suspension, reactivation, and service/package changes; Monitor and troubleshoot failed, pending, and stuck provisioning requests; Perform provisioning validation, transaction reprocessing, and error resolution; Coordinate with CRM, OCS, IN, HLR/HSS, Network, and other IT teams for issue resolution; Analyse provisioning logs, interface failures, and database records to identify root causes; Support production incidents, deployments, configuration changes, and post-deployment validation; Prepare RCA reports and ensure SLA compliance.
