L2 Operation Engineer-NC BSS Suite
Core
Provide 24/7 production support, incident management, and billing operations for the NetCracker BSS suite.
Role type
L2 Operations Engineer (BSS)
Builds
Production stability and billing accuracy for telecom operators
Domain
Telecom / BSS
Required skills
NetCracker BSS Suite, Unix/Linux administration, Shell/Perl scripting, SQL, thread-dump analysis, incident triage, root-cause analysis, bill run management
Preferred skills
Computer Science/IT/Telecommunications degree, Linux/NetCracker certifications
Technologies
NetCracker, UNIX, Linux, Shell, Perl, SQL
Responsibilities
Own operational health and stability of the production environment; Lead technical triage and perform root-cause analysis; Manage end-to-end bill run activities; Perform Linux/Unix administration and tune the platform; Coordinate and execute releases and patches; Act as main point of contact for internal teams and clients; Maintain runbooks and produce post-incident reports
Seniority
Mid-Senior, hands-on IC
