MS Core Cloud Specialist Fixed Voice
Core
Operate and maintain Ribbon/GENBAND Fixed Voice nodes and platforms across Australian Data Centers to support and evolve wireline network infrastructure.
Role type
Senior IC network operations specialist (Fixed Voice)
Builds
Fixed Voice network infrastructure reliability and capacity
Domain
Telecom / Wireline / Fixed Voice
Deliverable
physical/clinical work
Required skills
Ribbon/GENBAND platform operations, fault management, root-cause analysis, software upgrades, patch management, SBC provisioning, SIP trunking, network KPI monitoring, change management, Level 3 support, Unix/Linux CLI
Preferred skills
Ribbon/GENBAND certifications, CCNA/CCNP Voice
Technologies
DMS100, CS2000, C20, GWC, CCA, USP/SP2K, AMS, MAS, NGSS/SST, SSL/SESM/A2, CS-LAN, CBM, CMT/IEMT, IEMS, RTP MP EM, PMDM, MG3.5K, MG15K, NDM, TNSI, Grafana, Kalix, Ribbon NMS, ServiceNow, Unix, Linux, SIP, H.248, SS7, SIGTRAN, TDM, RTP
Responsibilities
Operate and maintain Fixed Voice nodes; Perform fault management and incident resolution; Execute software upgrades and patch management; Configure and manage C20 elements; Monitor network KPIs and resolve degradations; Manage SBC provisioning and SIP trunking; Develop MOPs for change management; Collaborate with cross-domain teams; Provide Level 3 support and escalation management; Maintain network documentation.
Seniority
Senior, hands-on IC
