Customer Support Intern
Core
Intern supporting customer support and repair engineering for a major telecommunications service provider, focusing on network issues, automation, and process improvement.
Role type
Intern, Customer Support & Repair Engineering
Builds
Automation solutions, scripts, workflows, and process improvements for network support and repair
Domain
Telecommunications / Network Operations
Required skills
Telecommunications engineering, AI/ML, automation, scripting (Python, JavaScript, SQL, PowerShell), data analysis, troubleshooting
Preferred skills
Experience with intelligent automation, familiarity with network operations
Technologies
Python, JavaScript, SQL, PowerShell
Responsibilities
Analyze operational data to identify trends and risks, develop automation solutions for repetitive tasks, test and deploy tools and workflows, maintain technical documentation and dashboards, collaborate with cross-functional teams
Seniority
Intern
