Senior CRM Engineer
Core
Design and implement Vodafone's CRM solutions using advanced AI engineering to modernize applications, ensuring scalable and reliable outcomes for the telecommunications domain.
Role type
Senior IC CRM Engineer (AI-enabled)
Builds
Siebel CRM solutions and modernized IT applications
Domain
Telecommunications / CRM
Deliverable
production ML models
Required skills
Siebel CRM development, AI engineering, generative AI workflows, RESTful APIs, Java, UNIX shell scripting, Siebel Tools, database technologies, TM Forum Open APIs
Preferred skills
Cloud-native architectures, secure software delivery, agentic engineering workflows
Technologies
Siebel, Siebel Tools, Java, UNIX, REST, SOAP, WSDL, TM Forum Open APIs
Responsibilities
Take technical ownership of CRM solutions guiding iterative delivery; Translate requirements into low-level technical designs; Collaborate with business stakeholders to analyze requirements; Apply advanced generative AI and agentic engineering workflows to redesign applications; Coach fellow CRM engineers through design and code reviews; Partner with the Engineering Manager to uphold technical standards and AI oversight; Help shape the domain's technical roadmap.
Seniority
Senior, hands-on IC
