Deputy Manager_Senior Billing Operations Support Engineer -Pune VOIS
Core
Senior L2 Application Operations support for telecom billing platforms, ensuring reliable bill-cycle execution, invoice processing, and operational excellence.
Role type
Senior IC billing operations engineer
Builds
Telecom billing services and revenue assurance for Vodafone Group and partner markets
Domain
Telecom / BSS (Business Support Systems)
Required skills
Telecom billing platforms (Oracle BRM, Amdocs, Kenan, Geneva/SingleView, BSCS), Unix/Linux administration, Shell scripting, Oracle SQL/PL/SQL, batch processing, monitoring tools (Dynatrace, AppDynamics, Kibana, Splunk, Datadog, Grafana, Zabbix), incident/problem management, root cause analysis, automation scripting
Preferred skills
Cloud platforms, container platforms, AIOps technologies, SRE concepts, capacity management
Technologies
Oracle BRM, Amdocs, Kenan, Geneva/SingleView, BSCS, Shell, SQL, PL/SQL, Dynatrace, AppDynamics, Kibana, Splunk, Datadog, Grafana, Zabbix
Responsibilities
Execute and monitor bill-cycle activities (pre-bill checks, generation, closure), troubleshoot bill-run failures and exceptions, monitor invoice generation and downstream delivery, manage call/CDR processing and re-rating, analyze billing discrepancies and conduct reconciliations, lead L2 incident triage and service restoration, automate operational activities using scripting and SQL, maintain runbooks and operational procedures
Seniority
Senior, hands-on IC
