OSS Support Engineer (Telecom Networks & Monitoring Applications) - PuneVOIS
Core
Support the operation, maintenance, optimization, and continuous evolution of telecommunications OSS solutions and monitoring/assurance platforms for enterprise customers and Vodafone local markets.
Role type
OSS Support Engineer
Builds
High availability, performance, and reliability of critical network monitoring applications
Domain
Telecommunications / Network Operations
Required skills
Unix shell scripting, SQL, Python, Oracle SQL, MySQL, SNMP, CORBA, SOAP/XML, AWS, Google Cloud Platform (GCP), incident management, change management
Preferred skills
Ciena, Infinera, Chronos, Infoblox Grid Master, Clavister InControl
Responsibilities
Manage OSS applications including configuration, implementation, change management, rollouts, and operational support; Perform health checks, monitoring, and troubleshooting; Resolve incidents, problems, and service requests; Produce incident reports and drive preventive/corrective measures; Support system integrators in deployment; Execute patching, upgrades, and hotfix deployments; Modify software solutions to improve performance; Collaborate with stakeholders.
Seniority
Mid-level (2-5 years experience)
