Praktikant Customer Innovation mit Schwerpunkt Customer Centricity (m/w/d) Düsseldorf
On-site
Core
Support the Service Innovation Products team in driving digital service transformation through customer-centric projects and workshops.
Role type
Intern (Customer Innovation)
Builds
Digital service transformation initiatives
Domain
Telecommunications / Customer Experience
Deliverable
product features
Required skills
MS Office (PowerPoint, Excel), Customer research methods, Design Thinking, Stakeholder management
Preferred skills
Psychology or social/economic studies background, Gap Year experience
Technologies
MS Office
Responsibilities
Work independently on various projects in Service Innovation Products, support Customer Labs and Design Thinking Workshops, assist in customer service hours, manage project stakeholders from idea to launch.
Seniority
Intern