Lead Specialist Site Services & Collaboration
Core
Manage local IT and workplace requirements across assigned sites, bridging business needs with global IT solutions to enable seamless collaboration and modern ways of working.
Role type
Lead Specialist Site Services & Collaboration
Builds
Digital workplace environment, collaboration tools, and AI-powered productivity solutions for employees across multiple locations.
Domain
Corporate IT / Digital Workplace / Microsoft 365
Deliverable
product features
Required skills
IT support, service request management, requirement translation, Microsoft 365 (Teams, SharePoint, Copilot), Power Platform (Power Apps, Power Automate), user feedback analysis, automation opportunities identification
Preferred skills
ServiceNow, ITIL, Power BI, Forms, low-code governance, AI use case identification
Technologies
Microsoft 365, Teams, SharePoint, Copilot, Viva, Forms, Places, Power Platform, Power Apps, Power Automate, Power BI
Responsibilities
Manage local IT and workplace requirements; translate local business requirements into actionable IT solutions; support global workplace and AI agendas; implement automation and low-code solutions; promote responsible AI use; analyze user feedback to optimize digital experiences.
Seniority
Mid-level, hands-on IC
