SIAM Specialist - Justice & Tax
Core
Coordinate and integrate IT services delivered by multiple internal and external suppliers to ensure seamless, uniform service delivery and improved collaboration.
Role type
SIAM Specialist (Service Integration and Management)
Builds
End-to-end service management and supplier collaboration frameworks
Domain
Public sector (Justice & Tax)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Service management, supplier orchestration, ITIL v4, SIAM methodologies, ServiceNow, stakeholder management, consultancy
Preferred skills
ITIL Foundation/Managing Professional, SIAM Foundation/Professional, Prince2, Agile/Scrum
Technologies
ServiceNow
Responsibilities
Advise clients on improvements and innovation, coordinate daily collaboration with suppliers, optimize costs, bridge responsibilities between suppliers
Seniority
Mid-level, hands-on IC
