Phone Business Manager - Retail (South)
Core
Owns performance of Sun King's Retail PayGo Phone business at regional level, managing a network of shops and partner stores to drive sales, repayment, and merchandising standards.
Role type
Regional Retail Business Manager (PayGo/Device Financing)
Builds
Retail sales channels for PayGo phones and device financing
Domain
Telecom retail / Consumer finance / Low-income financing
Deliverable
product features
Required skills
Multi-site retail operations management, PSE team supervision, sales quality and collections oversight, inventory and stock reconciliation, partner relationship management, data-driven store performance analysis, credit risk monitoring, regional market knowledge
Preferred skills
Experience in PAYG or device financing, solar financing exposure, knowledge of local retail corridors
Technologies
CRM, Looker, Excel
Responsibilities
Track daily sales per store and diagnose unproductive outlets; recruit, onboard, and coach PSEs; monitor FPD and store-level PAR30; manage stock requisition and inter-store balancing; coordinate with regional agent-channel management to prevent cannibalization; submit weekly operational reports.
Seniority
Mid-Senior, hands-on IC