Administrative Professional
Core
Customer Service Representative managing inbound calls, emails, payments, scheduling, and conflict resolution for pest control customers.
Role type
Customer Service Representative
Builds
Customer support operations for pest control services
Domain
Pest Control / Home Services
Deliverable
dashboards & analysis
Required skills
Microsoft Office (Word, Excel, PowerPoint), phone etiquette, email management, conflict resolution, documentation
Preferred skills
None stated
Technologies
Microsoft Office
Responsibilities
Manage inbound calls and emails; Assist customers with payments, scheduling, and conflict resolution; Document customer accounts; Collaborate with internal teams; Foster consistent customer communication
Seniority
Entry-level