Administrative Professional
Core
Administrative support for a pest control company, serving as the link between customers and service professionals.
Role type
Administrative Professional
Builds
Customer service operations and service scheduling for a pest control firm
Domain
Pest control / Home services
Deliverable
dashboards & analysis
Required skills
Customer service, Microsoft Office (Word, Excel, PowerPoint), scheduling, documentation, conflict resolution, multitasking
Responsibilities
Manage inbound calls and emails; Document customer accounts; Coordinate monthly service routes; Collaborate with internal teams; Foster consistent communication with customers.
Seniority
Entry-level, no experience required