Pest Control Service Manager
Core
Lead a service operation to deliver pest management services to residential and commercial customers, ensuring quality control and customer satisfaction.
Role type
Service Manager (Operations & Team Leadership)
Builds
Pest control service operations for homes and businesses
Domain
Residential and Commercial Pest Management
Deliverable
client delivery
Required skills
Team leadership, customer service, scheduling and routing, inventory management, training and development, recruitment, sales experience
Preferred skills
Sales experience
Technologies
Sales software, scheduling systems
Responsibilities
Lead an entire service operation, motivate the service team, assist with recruiting, train and develop staff, lead training meetings, oversee ride-along programs, ensure customer expectations are met through inspections and service delivery, monitor scheduling and inventory.
Seniority
Mid-level, hands-on IC