Retirement Village Community Manager
Core
Lead day-to-day operations of a retirement village, ensuring resident satisfaction, safety, and financial performance.
Role type
Senior Operations Manager (Senior Living)
Builds
A safe, compliant, and high-satisfaction resident living environment
Domain
Senior Living / Hospitality Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Operations management, P&L budgeting, team leadership, stakeholder engagement, conflict resolution, compliance management, facilities oversight
Preferred skills
Hospitality or hotel management background, Microsoft Office proficiency
Responsibilities
Oversee village services including compliance, safety, security, and facilities management; manage department staff including recruitment, rostering, and performance management; present and manage community finance budgets; resolve complex resident concerns and workplace risks; partner with internal teams (Care, Marketing, Legal, Sales) to support resident independence.