Operational Change Product Owner - Onboarding & KYC Transformation - Director (AVP Equivalent)
Core
Shape and deliver operational change across the Onboarding and KYC ecosystem within a global banking environment, improving process design, delivery, and embedded controls.
Role type
Director-level Operational Change Product Owner
Builds
Scalable, sustainable solutions for onboarding and KYC workflows that reduce manual effort and improve client/colleague experience.
Domain
Financial Services / Banking / Regulatory Compliance (AML, KYC, Sanctions)
Deliverable
product features
Required skills
Strategic leadership, stakeholder engagement, product roadmap ownership, business analysis, process optimization, regulatory alignment, backlog prioritization, automation championing.
Preferred skills
Experience in transformation, change management, client lifecycle management, risk processes.
Responsibilities
Own and shape the product roadmap for operational change; act as a key connector across Operations, Technology, Compliance, and Risk; translate operational pain points into clear requirements and user stories; identify opportunities to simplify workflows and reduce manual effort; maintain alignment with global regulatory standards (AML, KYC, sanctions).
