Fund Services - Associate, Product Development: Business Analyst - Workflow (Glasgow)
Core
Business Analyst driving workflow automation and process transformation for the MSFS Workflow platform to improve fund administration operations.
Role type
Senior Business Analyst (Product Development)
Builds
Scalable workflow solutions and automated processes for fund administration
Domain
Financial Services / Fund Administration
Required skills
Fund administration processes, Business Analysis, Process mapping, Requirements elicitation, Solution design, Stakeholder management, Project management, User training, Agile methodologies, JIRA/ServiceNow
Preferred skills
BPM/Workflow platforms, Automation tools, AI-enabled workflows, API concepts, Model Context Protocol (MCP), Agent orchestration
Responsibilities
Partner with stakeholders to identify workflow improvement opportunities, Analyze and document complex business processes, Translate business needs into functional specifications and user stories, Facilitate solution design discussions across teams, Manage initiatives through the delivery lifecycle, Lead user acceptance and training activities, Support AI-enabled workflow initiatives
Seniority
Senior, hands-on IC
