Front Desk Associate
On-site
Core
Front desk associate managing patient check-in/out, scheduling, and administrative support at a maternity clinic.
Role type
Front desk associate (healthcare)
Builds
Patient flow and daily clinic operations
Domain
Healthcare / Maternity care
Deliverable
product features
Required skills
Patient communication, appointment scheduling, insurance billing, EMR systems, administrative coordination
Preferred skills
Healthcare front desk experience, EMR familiarity, scheduling/billing expertise
Responsibilities
Welcome patients and manage check-in/check-out, coordinate waiting room flow, manage appointment scheduling and rescheduling, answer and triage patient calls, collect copays and process payments, retrieve medical records and assist with prior authorizations
Seniority
Entry-level to Mid-level