Weekend Overnight Concierge
Core
Weekend overnight concierge providing resident services, event planning, and front desk operations for a residential community.
Role type
Weekend Overnight Resident Concierge
Builds
Residential community experience and brand loyalty
Domain
Residential Property Management / Hospitality
Deliverable
client delivery
Required skills
Problem solving, Event planning, Social media management, Review generation, Log organization, Package management, Customer service, Communication, Detail orientation, Physical lifting (25 lbs)
Preferred skills
Hospitality, retail, travel or hotel experience
Technologies
Various software, apps and computer programs
Responsibilities
Solving problems and providing timely assistance to residents and prospects, Planning and executing community events, Managing front desk logs, package rooms, club room reservations, and freight elevators, Generating social media awareness and encouraging customer reviews, Working weekend overnight shifts (11pm-7:0am)