Systems Engineer Empower
Core
Ensure reliable, secure, and compliant operation and lifecycle management of Empower CDS, NuGenesis, and Scitara systems within a regulated manufacturing environment.
Role type
Senior Systems Engineer (QSC Lab Operations and Delivery)
Builds
Stable QSC Lab services, system upgrades, and OT/IT integrations for consumer health brands
Domain
Manufacturing / Life Sciences / Regulated Environments
Deliverable
production ML models | product features | infrastructure
Required skills
Systems engineering, platform support, complex technical change management, Oracle SQL, Agile/SDLC, ITIL processes, identity and access management, system hardening, OT/IT interface troubleshooting
Preferred skills
Lab system support (Empower CDS, NuGenesis, Scitara), software quality assurance, networking fundamentals (TCP/IP, VLANs, DNS/DHCP, firewalls)
Technologies
Empower CDS, NuGenesis, Scitara, Oracle SQL, Servers/VMs, OS, Network connectivity, Databases, Storage
Responsibilities
Provide software development and technical support for Empower, NuGenesis, and Scitara services; Lead troubleshooting of complex incidents and drive root-cause analysis; Execute systems upgrades, patches, and lifecycle refresh; Support validation and audit activities; Design and support integrations between systems and Engineering/automation layers; Create and maintain technical documentation; Improve service reliability through proactive monitoring and automation
Seniority
Senior, hands-on IC
