Digital Platforms Saleforce Technical Delivery Manager - Core Platforms
Required skills
Hands-on experience in Salesforce Core platforms (Sales Cloud, Service Cloud, and Loyalty), covering architecture, delivery, and platform ownership. Deep knowledge of Salesforce Core org capabilities, including configuration, automation, integrations, data modeling, and environment management. Strong Salesforce admin and platform governance expertise, complemented by a proactive mindset, drive, and excellent communication skills. Proven experience managing multi-org, multi-market Salesforce environments at scale. Proficient in Jira and Confluence, with demonstrated experience managing backlogs, projects, and collaboration across cross-functional and global teams. Proven ability to lead internal and external technical teams, ensuring high-quality delivery and alignment with enterprise standards.
Preferred skills
Experience with other Salesforce technologies (e.g., Marketing Cloud Next, Data Cloud, or Agentforce).
Technologies
Salesforce Core platforms (Sales Cloud, Service Cloud, and Loyalty), Jira, Confluence, Salesforce technologies (Marketing Cloud Next, Data Cloud, or Agentforce).
Responsibilities
Operating globally by partnering with other Mars Petcare GDP teams such as Product Development, Engineering, DevOps, Integration, etc., as well as operating across organizations and functions such as Security, Privacy, Legal, Infrastructure, Operations and Architecture. Ensuring successful delivery of complex, multi-stakeholder programs. Bridging business needs with technical excellence.
Seniority
Not specified.
Domain
Digital products, platforms & services, MarTech solutions, CRM, DAM, SSO, CDP, Petcare Digitalization at Scale, Salesforce Core ecosystem.
