IT Operations Engineer
Core
Second person on the IT team owning day-to-day IT operations across device fleet, identity stack, and SaaS ecosystem for a high-growth digital health startup.
Role type
Senior IT Operations Engineer
Builds
Automated IT support processes, device lifecycle management, and identity governance for 350-800+ employees
Domain
Digital Health / Healthcare IT
Required skills
IT operations, identity management (Okta), MDM administration, automation scripting, network support, compliance auditing
Preferred skills
AI help desk tooling, endpoint security (CrowdStrike), HIPAA-regulated environment experience
Technologies
Okta, Google Workspace, Slack, Iru, Intune, UniFi, ADP, CrowdStrike
Responsibilities
Triage and resolve IT support tickets, manage device procurement and lifecycle, administer SSO and SCIM integrations, build automations to reduce manual toil, support office networking and conference rooms, maintain SOC 2 and HITRUST controls
Seniority
Senior, hands-on IC