Supervisor, Client Services
Core
Lead client services for healthcare/pharma clients by managing omnichannel campaigns, leading RFPs, and supervising a team of Associates through Senior Managers.
Role type
Senior IC Client Services Supervisor
Builds
Integrated healthcare marketing campaigns and client experiences
Domain
Healthcare marketing / Digital media
Required skills
omnichannel strategy, CRM, MarTech, RFP management, vendor negotiation, team supervision, financial acumen, project management, presentation skills
Preferred skills
healthcare/pharma industry experience, hiring/onboarding support
Technologies
Workfront, Asana, digital marketing platforms, measurement and reporting tools
Responsibilities
Partner with strategy on plan development and own tactical recommendations; lead RFP processes and vendor negotiations; coordinate delivery and measurement; act as key client contact for status meetings and analytics; supervise workflow and deadlines for the pod; manage QA, campaign analysis, and financial accuracy; monitor brand financial performance; lead internal training and mentorship.
Seniority
Senior, hands-on IC with team leadership
