Customer Service Officer- Casual
No visa sponsorship
Core
Provide prompt, professional, and courteous customer service via phone, email, and in-person; resolve complaints; maintain accurate records; and attend to café orders.
Role type
Customer Service Officer (Casual)
Builds
Customer support and café service for a gymnastics and aquatic centre
Domain
Sports and recreation industry
Deliverable
client delivery
Required skills
Customer service, data entry, clear communication, multi-tasking, reception/administration, Microsoft Office Suite
Preferred skills
Sport and recreational industry knowledge, barista/café experience
Responsibilities
Answer customer inquiries, resolve complaints, maintain interaction records, collaborate on satisfaction improvements, identify upsell opportunities, attend to café orders
Seniority
Entry-level, casual
