Branch Service Manager
Core
Lead a field service operation for pest control, ensuring top-notch service delivery and customer satisfaction while training and developing a team of technicians.
Role type
Field Service Manager (Pest Control)
Builds
Residential and commercial pest control services
Domain
Home Services / Pest Control
Deliverable
client delivery
Required skills
team leadership, customer service, sales experience, training and development, scheduling and routing, inventory management, safety compliance
Preferred skills
sales background, hands-on field management experience
Technologies
sales software, scheduling/routing tools
Responsibilities
Lead an entire service operation, motivate the service team to prioritize safety, assist with recruiting top talent, train and develop technicians, oversee the Ride-A-Long program, ensure customer expectations are met through inspections and service delivery, champion innovation in products and technology, monitor scheduling and inventory for efficiency.
Seniority
Mid-level, hands-on IC leader
