Health Information Specialist I
Core
Entry-level specialist processing patient health information requests (ROI), managing medical records, and providing front desk support to ensure HIPAA compliance and data accuracy.
Role type
Entry-level Health Information Specialist (Administrative/Compliance)
Builds
Patient health records and medical information releases for providers, insurers, and legal entities
Domain
Healthcare administration and data privacy
Required skills
Data entry, HIPAA compliance, medical record management, document imaging, front desk support, phone communication, basic computer proficiency
Preferred skills
Healthcare environment experience, production/metric-based work experience, in-person customer service experience, process improvement suggestions
Technologies
Electronic health records (EHR), fax machines, printers, general office equipment
Responsibilities
Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. Maintain confidentiality and security with all privileged information. Adhere to the Company's and Customer facilities Code of Conduct and policies. Inform manager of work, site difficulties, and/or fluctuating volumes. Assist with additional work duties or responsibilities as evident or required. Consistent application of medical privacy regulations to guard against unauthorized disclosure. Responsible for managing patient health records. Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. Ensures medical records are assembled in standard order and are accurate and complete. Creates digital images of paperwork to be stored in the electronic medical record. Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. Answering of inbound/outbound calls. May assist with patient walk-ins. May assist with administrative duties such as handling faxes, opening mail, and data entry.
Seniority
Entry-level, hands-on IC