Health Information Specialist I
Core
Entry-level specialist processing patient medical record requests (ROI) via phone and digital platforms, ensuring HIPAA compliance and data accuracy.
Role type
Entry-level Health Information Specialist
Builds
Patient health records and digital medical images for providers, insurers, and researchers
Domain
Healthcare administration and data privacy
Required skills
Medical record management, HIPAA compliance, Data entry, Phone communication, Document assembly, Digital imaging, Office software proficiency, Multi-tasking
Preferred skills
Healthcare environment experience, Production/metric-based work experience, In-person customer service experience, Process improvement suggestions
Technologies
Microsoft Office (Word, Excel), Electronic Health Records (EHR), Fax machines, Printers, Virtual phone systems
Responsibilities
Process medical record requests from patients, insurance companies, and attorneys; Create digital images of paperwork for electronic storage; Answer inbound/outbound calls regarding record status; Assemble medical records in standard order; Manage patient charts and gather documents from paper or electronic sources; Adhere to privacy regulations to prevent unauthorized disclosure; Perform administrative duties such as handling faxes and mail.
Seniority
Entry-level, high-volume production environment