Booking Administrator
Core
Administrative and financial support for group bookings, accommodation, and events at an adventure resort.
Role type
Part-time administrative and financial coordinator
Builds
Group camp experiences and operational support for guests
Domain
Hospitality / Tourism / Adventure Tourism
Deliverable
dashboards & analysis
Required skills
Booking management, Financial administration, Invoicing, CRM system management, Guest communication, Record keeping, Microsoft Office
Responsibilities
Support administration and coordination of group bookings, accommodation, and events; Maintain accurate booking information and guest details in booking and CRM systems; Respond to guest and group enquiries via phone, email, and online platforms; Generate invoices, process payments, and follow up on outstanding balances; Review and process supplier invoices; Liaise with internal departments including Food & Hospitality, Housekeeping, Programs, and Property; Provide reception and general administrative support.