Client Services Representative
Core
Support clients and partners across Norgress' portfolio of brands by managing inquiries, facilitating onboarding, and ensuring a positive client experience.
Role type
Client Services Representative
Builds
Client support and onboarding processes for Norgress' diverse brand portfolio
Domain
Business services / Entrepreneurship support
Deliverable
client delivery
Required skills
Client inquiry management, onboarding support, professional written communication, independent remote work, familiarity with collaboration tools
Responsibilities
Respond to client inquiries via email, forms, or support platforms; Provide general information about Norgress services; Support onboarding processes for new clients or partners; Route specialized inquiries to internal teams; Maintain organized records of client communications
Seniority
Entry level
