CareerPlan

Manager, Operations, UK

LondonFull-time2026-10-29 → 2026-11-11

Core

Manage day-to-day operations for Media Operations processes (80%) and Open Operations (20%) across WPP 650, ensuring teams have the tools, guidance, and controls to work effectively.

Role type

Manager, Media Operations

Builds

Operational processes, controls, tools, and guidance for media activation and Open platform workflows

Domain

Media & Advertising Technology

Required skills

Process improvement, operational compliance, risk management, financial process tracking, stakeholder coordination, documentation management, change management, training coordination, third-party agency coordination

Preferred skills

Knowledge of WPP Open platform, experience with campaign governance tools, familiarity with automation testing

Technologies

Wrike, GRASP, Campaign Governance, MAP, WPP Open

Responsibilities

Maintain operational guidance and training materials for media activation teams; monitor campaign governance and operational controls; track financial processes and escalations; coordinate Open BAU activities and user support; implement process improvements and tool updates; manage risk, issue, and action logs; onboard new clients and agencies; provide operational cover for Open Operations

Seniority

Manager, hands-on operational leadership