Manager, Operations, UK
Core
Manage day-to-day operations for Media Operations processes (80%) and Open Operations (20%) across WPP 650, ensuring teams have the tools, guidance, and controls to work effectively.
Role type
Manager, Media Operations
Builds
Operational processes, controls, tools, and guidance for media activation and Open platform workflows
Domain
Media & Advertising Technology
Required skills
Process improvement, operational compliance, risk management, financial process tracking, stakeholder coordination, documentation management, change management, training coordination, third-party agency coordination
Preferred skills
Knowledge of WPP Open platform, experience with campaign governance tools, familiarity with automation testing
Technologies
Wrike, GRASP, Campaign Governance, MAP, WPP Open
Responsibilities
Maintain operational guidance and training materials for media activation teams; monitor campaign governance and operational controls; track financial processes and escalations; coordinate Open BAU activities and user support; implement process improvements and tool updates; manage risk, issue, and action logs; onboard new clients and agencies; provide operational cover for Open Operations
Seniority
Manager, hands-on operational leadership