Klientų aptarnavimo specialistas (-ė) telefonu | Šiauliai
Core
Customer service specialist handling inbound calls to assist clients with Telia services, resolve inquiries, and sell additional products.
Role type
Customer service representative (phone)
Builds
Customer support interactions and sales of telecom services
Domain
Telecommunications
Deliverable
client delivery
Required skills
Phone communication, customer needs analysis, product knowledge, sales pitch, positive customer experience management
Preferred skills
Technology interest, multilingualism
Responsibilities
Answering customer calls, consulting on Telia services, analyzing customer needs, presenting additional services or equipment, ensuring positive customer experience
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