Health Information Specialist I-Onsite
Core
Entry-level specialist processing patient medical record requests (ROI), managing physical and digital health records, and providing front-desk support in a healthcare setting.
Role type
Entry-level Health Information Specialist
Builds
Accurate, compliant patient health records and digital images for electronic medical records
Domain
Healthcare / Health Information Management
Deliverable
physical/clinical work
Required skills
Medical record management, HIPAA compliance, data entry, fax/mail processing, phone support, document assembly, digital imaging
Preferred skills
Healthcare environment experience, production/metric-based work experience, in-person customer service experience
Technologies
Electronic Health Records (EHR), Microsoft Office (Word, Excel), Fax machines, Printers
Responsibilities
Process incoming/outgoing mail and faxed requests for patient health information; Copy medical records to CD/flash drive; Create digital images of paperwork for storage; Answer inbound/outbound calls and assist with patient walk-ins; Assemble medical records in standard order; Respond to requests for patient records from internal and external sources; Maintain confidentiality and security of privileged information.
Seniority
Entry-level, individual contributor