Senior Solution Consultant
Core
Senior Solutions Consultant driving revenue by acting as a technical lead for prospects and existing customers, removing technical objections, and building confidence in the New Relic observability platform during sales cycles.
Role type
Senior IC pre-sales solutions consultant
Builds
Production ML models | product features | dashboards & analysis
Domain
SaaS observability platform for complex systems in AI-first environments
Deliverable
production ML models
Required skills
Pre-sales experience, deep expertise in New Relic products, cloud architecture (AWS/GCP/Azure), DevOps/CI/CD, AIOps, logging, data analytics, visualization, open source technologies (Prometheus, Grafana, ELK), development experience (Java/.NET/Python/JS), value-based selling, enterprise customer engagement
Preferred skills
Experience in Digital Natives, ECommerce, Healthcare, Media, Telco, Financial Services, Gaming, Hospitality, Travel, speaking at industry events, creating technical proofs of concept
Technologies
New Relic, AWS, GCP, Azure, Prometheus, Grafana, ELK, Java, .NET, Python, JavaScript, React, Kubernetes, Terraform
Responsibilities
Partner with sales for technical qualification of prospects and expansion opportunities, lead value and solution discovery workshops, create compelling Technical Proofs and demonstrations, execute proof-of-concept and pilot engagements, resolve critical business/technical issues, contribute to revenue goals, collaborate on account strategy, provide feedback to product management, support marketing initiatives and customer references
Seniority
Senior, hands-on IC
