Sr. Business Process Analyst I - Senior Billing Analyst
Core
Lead the scaling and optimization of global financial architecture, ensuring the health, accuracy, and efficiency of high-volume billing engines and Accounts Receivable (AR) workflows.
Role type
Senior Business Process Analyst (FinOps Billing)
Builds
Scalable billing processes, AR workflows, and operational documentation for freight customers.
Domain
Logistics/Freight industry + Financial Operations/Billing
Required skills
Workflow mapping, variance analysis, SOX compliance, BPO partner management, EDI frameworks, RPA technologies, Microsoft Excel, Google Sheets, executive reporting, team mentorship
Preferred skills
Freight industry experience, enterprise Billing/ERP systems, third-party vendor management, advanced data analysis
Responsibilities
Create maps for existing billing processes and implement process improvement initiatives; Manage and lead on-boarding calls for new shippers related to AR and invoicing; Oversee setup and operational health across EDI, RPA, and manual invoicing channels; Assemble and deliver audit packages to maintain strict SOX compliance; Serve as the primary senior escalation point for complex billing exceptions; Direct regular audits on billing discrepancies and compile executive-level Unbilled loads; Establish and maintain Standard Operating Procedures (SOPs) and process flows.
Seniority
Senior, hands-on IC with leadership responsibilities
