Health Information Specialist I
Core
Entry-level specialist processing patient medical record requests (ROI) via phone and digital platforms, ensuring accuracy and HIPAA compliance.
Role type
Entry-level Health Information Specialist
Builds
Patient health records and digital images for electronic medical records
Domain
Healthcare / Health Information Management
Required skills
Medical record management, HIPAA compliance, Data entry, Phone communication, Document assembly, Digital imaging, Office equipment operation, Multi-tasking
Preferred skills
Healthcare environment experience, Production/metric-based work experience, In-person customer service experience, Process improvement suggestions
Technologies
Microsoft Office (Word, Excel), Electronic Health Record (EHR) systems, Fax machines, Printers
Responsibilities
Process medical record requests from patients, insurance companies, and attorneys; Create digital images of paperwork for storage; Maintain confidentiality and security of privileged information; Answer inbound/outbound calls; Assist with administrative duties like handling faxes and mail; Prepare new patient charts by gathering documents from paper and electronic sources.
Seniority
Entry-level, individual contributor