Health Information Specialist I
Core
Entry-level specialist processing patient medical record requests (ROI) via phone and digital platforms, ensuring accuracy, compliance with HIPAA, and timely delivery to patients, insurers, and attorneys.
Role type
Entry-level Health Information Specialist (Release of Information)
Builds
Accurate, compliant medical record releases and digital patient charts for healthcare providers, payers, and patients.
Domain
Healthcare / Health Information Management
Required skills
Medical record management, HIPAA compliance, Data entry, Phone communication, Document assembly, Digital imaging, Office software proficiency, Multi-tasking
Preferred skills
Healthcare environment experience, Production/metric-based work experience, In-person customer service experience, Process improvement suggestions
Technologies
Microsoft Office (Word, Excel), Electronic Health Records (EHR), Fax machines, Printers, Virtual phone systems
Responsibilities
Process inbound/outbound calls for medical record requests; Assemble and verify patient charts from paper and electronic sources; Create digital images of paperwork for storage; Ensure strict adherence to privacy regulations and company policies; Manage high-volume production tasks; Assist with administrative duties like mail handling and data entry.
Seniority
Entry-level, high-volume production environment