VP Client Services
Core
Build and lead the India delivery organization for quantitative and qualitative healthcare market research, managing project management, sampling, and fieldwork for global clients.
Role type
VP Client Services (Delivery Leader)
Builds
Healthcare market research projects and delivery operations
Domain
Healthcare market research / Research operations
Required skills
Healthcare market research leadership, quantitative and qualitative delivery, team building and scaling, financial acumen, client relationship management, survey programming oversight
Preferred skills
Direct leadership of a programming team, AI-enabled tool development
Technologies
Survey programming workflows, AI-enabled tools
Responsibilities
Hire, develop, and retain a delivery organization; standardize workflows and quality checks across account management, sampling, and programming; oversee feasibility, sourcing, fieldwork, quality, timelines, and budgets; act as the senior delivery voice with clients; manage delivery cost, productivity, and margin; partner with Product and Technology on delivery tools and automation.
Seniority
VP, hands-on IC with strategic leadership
