Administration Officer (Casual)
Core
Provide administrative support, maintain client records, schedule appointments, and manage reception services for the Forensic Mental Health Unit.
Role type
Administrative Support Officer
Builds
Administrative and medical record functions for the Forensic Mental Health Division
Domain
Healthcare / Forensic Mental Health
Deliverable
dashboards & analysis
Required skills
Client record management, appointment scheduling, telephone and counter enquiries, liaison with staff and public, operating systems (CBIS, Sunrise, Microsoft Office), conflict resolution, difficult conversations, multi-priority management
Preferred skills
Resilience in stressful environments, strong interpersonal skills
Responsibilities
Maintain client records, schedule appointments, answer telephone and counter enquiries, liaise with staff and public, provide confidential administrative and reception service, contribute to efficient work practices