Commercial Technology Partner & Site Lead
Core
Enable technology services and business technology capabilities across commercial sites, acting as a trusted partner between site leadership, commercial teams, and central D&T functions.
Role type
Senior IC Commercial Technology Partner & Site Lead
Builds
Digital solutions for commercial platforms (CRM, DMS, SFA) and site-wide technology services
Domain
Consumer Healthcare / Business Technology
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Stakeholder management, translating business requirements to tech solutions, ITSM (ServiceNow), Microsoft productivity tools, basic networking, incident management, change management
Preferred skills
Commercial platforms (SAP, Power Platform), AV/hybrid meeting room tech, regulated industry experience (healthcare/finance)
Technologies
ServiceNow, Microsoft 365, CRM, DMS, SFA, SAP, Power Platform
Responsibilities
Act as primary tech partner for local commercial leadership; translate business priorities into digital requirements; oversee site technology service delivery and digital workplace support; manage commercial technology platforms (CRM, DMS, SFA); coordinate technology rollouts and migrations; handle incident escalation and problem management; support cyber security compliance at the site level.
Seniority
Senior, hands-on IC
