Health Information Specialist I
Core
Process medical record requests (ROI) for patients and external sources, ensuring accuracy, timeliness, and strict HIPAA compliance.
Role type
Entry-level Health Information Specialist
Builds
Securely released medical records and patient health information
Domain
Healthcare / Health Information Management
Required skills
Medical record retrieval, HIPAA compliance, Patient identity verification, Data entry, Microsoft Office, Phone/fax operation, Document organization
Preferred skills
Medical terminology, EHR familiarity, Healthcare environment experience, Production/metric-based work experience, In-person customer service
Technologies
Microsoft Office (Word, Excel), Electronic Health Records (EHR), Document imaging systems
Responsibilities
Greet and assist patients requesting medical records; Verify patient identity and ensure HIPAA compliance; Retrieve, prepare, and securely release medical records; Create digital images of paperwork for electronic storage; Answer inbound/outbound calls; Maintain confidentiality of protected health information (PHI); Document release activity in required systems; Assist with administrative duties such as handling faxes and mail.
Seniority
Entry-level, individual contributor