Overnight Concierge
Core
First point of contact for prospects and residents, creating stellar first impressions and building positive relationships.
Role type
Overnight Concierge
Builds
Community engagement events and a meticulously cared-for residential environment
Domain
Residential property management / Hospitality
Deliverable
product features
Required skills
Hospitality experience, communication, customer service, social media management, organizational skills, physical stamina
Preferred skills
None stated
Technologies
Various software, apps, and computer programs
Responsibilities
Solving problems and providing timely assistance to residents and prospects, planning and executing community events, managing front desk logs and package rooms, generating social media awareness, writing customer reviews, organizing freight elevators and club room reservations
Seniority
Individual Contributor