New Participant Advocate
Core
Onboarding and care coordination for older adults transitioning into a PACE program, ensuring seamless integration of medical and social services.
Role type
Participant Advocate (Care Coordination)
Builds
Integrated care experience for older adults in the PACE program
Domain
Healthcare / Elderly Care / PACE Program (via careerplan.io/jobs/5430084008-new-participant-advocate-at-habitathealth)
Deliverable
client delivery
Required skills
Care coordination, participant advocacy, relationship building, service navigation, EMR documentation, cross-functional collaboration, problem solving, judgment, discretion
Preferred skills
PACE/Medicare/Medicaid experience, CHW certification, bilingual (Spanish/Mandarin/Cantonese), community resource knowledge
Technologies
Electronic Medical Records (EMR), Microsoft Office
Responsibilities
Build trusted relationships with new participants and caregivers; coordinate the onboarding journey and service introduction; partner with the Interdisciplinary Team to support continuity of care; advocate for participant preferences and identify barriers; provide education on services and resources; coordinate appointments and transportation; document interactions and needs in EMR; contribute to process improvement.
Seniority
Individual Contributor