Executive Concierge
Core
Leading resident services and community engagement for luxury residences, ensuring exceptional experiences for residents and prospects.
Role type
Senior IC Executive Concierge (Leadership)
Builds
Community events, resident retention, brand loyalty, and a welcoming community environment.
Domain
Luxury Real Estate / Hospitality
Deliverable
product features
Required skills
Coaching and mentoring, problem-solving, event planning, social media content creation, customer relationship management, operational logistics, team leadership, detail-oriented service, physical stamina.
Preferred skills
Experience in hospitality, retail, or hotel environments.
Technologies
Facebook, Instagram, various software and apps.
Responsibilities
Coaching and mentoring resident services team members, planning and executing community events, solving resident problems, managing front desk logs and package operations, generating social media content, building brand loyalty and retention.
Seniority
Senior, hands-on IC with leadership responsibilities
