Health Information Specialist I
Core
Front desk specialist handling patient walk-ins, phone support, and processing Release of Information (ROI) requests for medical records.
Role type
Entry-level Health Information Specialist (Patient-facing)
Builds
Accurate and compliant medical record releases for patients, providers, and authorized requestors
Domain
Healthcare administration / Health Information Management
Required skills
Medical record request processing, HIPAA compliance, data entry, fax/scanning management, CD burning, phone support, front desk operations
Preferred skills
Healthcare environment experience, metric-based work experience, in-person customer service experience
Technologies
Fax machines, printers, CD burners, office equipment, basic computer systems
Responsibilities
Serve as front desk point of contact for patient walk-ins, process ROI requests accurately, manage incoming/outgoing medical record requests via fax and scan, burn medical images to CDs, assist with reporting and administrative duties, ensure compliance with HIPAA and facility policies
Seniority
Entry-level, supervised IC