Ticket Operations Coordinator
Core
Facilitate ticketing needs for the Denver Broncos Football Club and special events at Empower Field at Mile High.
Role type
Operations Coordinator (Ticketing)
Builds
Ticket sales, seat relocations, inventory tracking, and event operational readiness
Domain
Professional Sports / Stadium Operations
Deliverable
product features
Required skills
Ticketing operations, customer service, event logistics, staff scheduling, ADA compliance, process documentation
Preferred skills
Ticketmaster software proficiency, Microsoft Office, stakeholder communication
Technologies
Ticketmaster, Archtics, Host, EMT, tmONE
Responsibilities
Respond to inbound requests from customers and partners; manage ADA ticketing and inventory; prepare and execute operational elements for ticketed events; lead customer service team in resolving ticketing issues; coordinate part-time staff scheduling; maintain relationships with stadium staff and partners
Seniority
Entry-level to Mid-level, hands-on IC